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Sometimes you need a quick answer to a health question. Maybe it can’t wait until you see your doctor. You can talk to our registered nurses, day or night, to get help with concerns such as:
Deciding whether to visit a doctor or urgent care center
Understanding your symptoms
Learning about treatment options and medical procedures
Call 1-800-556-1555 (TTY: 711) anytime.
If you need emergency care, call 911 or go to the nearest emergency room immediately.
Staff on the nurse call line cannot diagnose, prescribe or give medical advice. Call your doctor with any questions or concerns about your health.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
Please note that following this link will take you to a public Aetna site and not all links on this public page will apply to your Medicare Advantage plan.
Caremark.com is the secure website where Aetna Medicare SilverScript members can manage prescriptions, sign up for mail delivery, view order status, find drug pricing, and identify savings options.