Let us help you
Call us at 1-xxx-xxx-xxxx (TTY: 711)
Monday to Friday, [hours of operation and time zone]
Our mailing address
Aetna Medicare
P.O. Box 981106
El Paso, TX 79998-1106
You can also contact Medicare or the Social Security Administration
Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Call ${medgovphone}. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative. Or visit the Medicare website
Social Security Administration - For questions about Medicare eligibility, Social Security retirement benefits or help paying for prescription drugs.
Call ${ssphone} or visit the Social Security website