Stay informed about coronavirus
Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. We’re here to answer your questions to help you stay healthy.
We're here to help. Call us at the numbers listed below, Monday to Friday, 8 a.m. to 6 p.m. ET:
SHBP (State and Local Government retiree):1-866-234-3129 ( (TTY: 711))
Monday to Friday, 8 a.m. to 6 p.m., all time zones.
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Transcript
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Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.